Referring Vets: Please advise your clients that it is Earlswood’s policy not to accept payment directly from insurers for referral clients. Bills are to be settled in full on pet’s discharge.
All clients will be expected to pay a £175 deposit following first consultation with a £25 admin fee for direct claim completion (for referral clients meeting criteria).
Insured clients should bring their policy documentation and a signed claim form with them to the first consultation which we will complete and forward to their respective insurance company for reimbursement directly to the client.
To facilitate the clients prompt reimbursement from their insurer, referring vets need to send in their own insurance claim form promptly. Insurance companies are refusing to pay ongoing referral claims until primary form from own vets has been received.